Welcome to our February edition of our Risk Monthly Round up, where we take a look back on all that has gone on across risk, DCIQ and DatixWeb, and with our customers over the last month.
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RLDatix Risk User Groups
Earlier this month, the first of our Risk User Groups of 2024 took place in Manchester and London. Thank you to all customers who attended either session and helped contribute to the conversations around risk management, LFPSE, PSIRF, and patient safety.
Our next Risk User Groups will take place next month in Belfast and Glasgow. We still have places left for our Northern Ireland and Scotland customers, so if you would like to register you can do so below.
Belfast – 21st March: RLDatix | Belfast Risk User Group
Glasgow – 12th March: RLDatix | Glasgow Risk User Group
Our next Risk User Groups in Manchester in London are scheduled for June. You can register for these sessions, or our September and November sessions, here!
Data and decisions-making regarding patient safety incidents: A survey of leaders in healthcare organisations
Working in collaboration with BMJ, RLDatix are pleased to share a recent report on patient safety incidents. This comprehensive study, engaging top healthcare leaders from 22 countries, identifies workforce and organisational factors as primary causes. With over 90% of respondents valuing the integration of diverse datasets, the report emphasises data-driven insights for continuous improvement.
Explore the full findings here.
Customer Sentiment Survey Results
We recently ran a survey to gather your sentiment on the investment we have made to Account Management over the last 12 months to make sure we are moving in the right direction. We’re happy to say 72% scored Account Management at RLDatix over the last 6 months a 4 or 5 (out of 5).
While there is still work to be done, we’re happy to see that the majority of you are having a positive experience with Account Management. If you have not yet completed the survey, you can do so via this link here.
Product Release Updates
Last year, we changed our release updates process, to make it easier and faster for you to be notified of a DCIQ or DatixWeb release directly.
To make sure you are instantly sent product release notes as and when they go live, all you need to do is follow the links below and subscribe to the page below.
RLDatix LFPSE Go-Live Tracker
We have seen more and more customers that have gone live this month with LFPSE, and we are pleased to say over 70 DCIQ and DatixWeb customers have gone live with LFPSE.
“Derbyshire Community Health Service NHS Foundation Trust went live with LFPSE early December 2023 using DatixWeb, we had been preparing for this project for around 12 months. This preparation and the support provided by RL Datix ensured we had a smooth transition. There is still work to do and further improvements to be made as LFPSE develops, but we are looking forward to seeing the new waves of learning that can be gathered from LFPSE, and implementing those learnings to better protect patient safety.” – Elaine Griffiths, Quality Assurance Datix Facilitator, Derbyshire Community Health Services NHS Foundation Trust
If you are still going live with LFPSE and require any support from us, please reach out directly to your Account Manager, who will be happy to support you.
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Thank you for reading our second edition of our Monthly Round Ups. We hope you will find these useful as a way to catch up on all important Risk news from the last month.
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