2024 has been a year of progress and partnership. Together, you have worked tirelessly to improve patient safety and strengthen the systems that underpin safer care, achieving incredible results with our support.
This Rewind highlights what you’ve achieved as a community
Your dedication and expertise, combined with our tools, is making a real difference. This is how you continue to build better health and care, and we’re proud to be part of this journey with you.
Delivering Safer Care
This is How You Supported Your Workforce
Supporting the workforce has always been at the heart of safe care. This year, we partnered with you to tackle challenges head-on, providing tools and solutions that helped health and care teams thrive and deliver exceptional care.
Allocate Optima
Together, with Allocate Optima we rostered over 2.5 million healthcare professionals, ensuring safer and more flexible staffing decisions.
Allocate eCommunity
But, it’s not just in hospitals.
With the help of Allocate eCommunity you scheduled 1.8m patient visits since January.
Allocate Loop
Loop has now reached 700k users across 4 geographies
Allocate Loop
600k increase in users since this time last year
Customer Success Team
To support the change, our Customer Success team delivered:
Making a difference in how supported you are.
Your Achievements and Highlights
Over the past year, you’ve shared remarkable stories showcasing how RLDatix solutions have made a difference. Explore some of the highlights below.
”We release provisional payslips a lot earlier in the month than we used to. Initially, this was a little controversial because the payroll team didn’t want to deal with pay queries while working on the next payroll. However, we have found that come payday; there are hardly any issues or problems with pay. People are much happier.
Paul LundbeckPeople Services Director
Helping fill the gaps
This is How You Put Patient Safety First
Patient safety is a shared responsibility, and this year we’ve worked alongside you to make care safer. From implementing tools to strengthening safety cultures, we’ve achieved meaningful progress together.
With Allocate BankStaff and Allocate StaffDirect, you achieved significant savings and operational efficiencies and innovations in Activity-Based Rostering for Doctors enabled resources to align more effectively with care needs.
£30m+
Achieved in Direct Engagement Savings by organisations using Allocate StaffDirect
96%
Direct Engagement Savings
full compliance achieved on all bookings
84%
Bank Fill has increased from 77% to 84% (as a % of filled duties)
25m
Bank Shifts processed so far in 2024 using Allocate BankStaff
21%
Agency Spend Reduction in total monthly agency spend (on average across our BankStaff users)
65%
increase in the number of Collaborative Bank Workers Booking Duties
With your support, we united your clinician teams through the Safe Staffing Network and showcased the power of the Connected Health and Care Platform at the Connected Health & Care Summit—all to help you achieve safer health and care.
The largest Safe Staffing Network in the UK
Clinical Network Members Making Staffing Safer
Organisations
across the UK
Safe Staffing Network
We created the largest Safe Staffing Network in the UK, connecting clinicians with a mission to make staffing safer. Through the Safe Staffing Network you shared insights and solutions with your colleagues across the country to address shared workforce challenges.
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Clinically focused on improving care quality and safety outcomes
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Informed by a passionate clinical network
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Dedicated to sharing insights and best practices
During 2024 the Safe Staffing Network hosted:
Meetings
SMEs
Organisations
Become Part of the #SSNetwork and help make staffing safer.
Your Achievements and Highlights
Congratulations to Salisbury NHS Foundation Trust for being Shortlisted in the Nursing Times Workforce Awards 2024!
”There was a knowledge gap around how we use SafeCare to be able to score the acuity and dependency levels of our patients, which meant that people weren’t doing it accurately.
Fiona HyettDeputy Chief Nurse (DCN), Salisbury NHS Foundation Trust
This was partly due to the staff group’s relative lack of experience in matching staffing needs to acuity in a pre-COVID environment within the NHS. To remedy this would require additional training.
Supporting Doctors
This is How You Brought People Together
Collaboration is at the core of progress, and together you’ve connected people, ideas, and expertise. Through shared learning and innovation, you’ve laid the groundwork for stronger, more unified health and care systems.
Product Sessions With the Doctor Teams
Networks and community groups
covering our doctors’ products across the UK
Sessions
delivered to consultant groups at this year’s Acute and General Event
Study day for University Hospitals North Midlands
inspiring multiple organisations to have their own job plan kick-off sessions
Job planning sessions
supporting 15 annual job plan kick-off sessions this year
clinicians and managerial users
brought together to discuss the benefits of job planning and how the system can help them
36k
Exception reports submitted
32k
Job plans requested first sign-off
778k
Duties requested through Loop
We’ve supported you in making the move to Activity Based Rostering
14.4m
Duties rostered to Doctors, from across 150 organisations
20%
Increase on last year
Quick Assign has been the most popular feature in Allocate Activity Manager
2m
Times Quick Assign Activity Views feature has been used
2x
Doubling the usage of the Quick Assign feature in just one year
Saving your valuable time when making changes to your activities
Your Achievements and Highlights
You have shared lots of great stories with us about your organisation’s use of RLDatix solutions over the last 12 months. Read some of the highlights.
”Now that we have a more focused approach to job planning, I feel like I have a much clearer view on my roles and responsibilities. Importantly, I can see how my pay is related to the responsibilities agreed in my job plan, which wasn’t the case before.
Dr Stephen MerronConsultant Anaesthetist, University Hospitals of North Midlands NHS Trust
Scotland’s Highlights
63k
Rostered staff
2.3k
Total rosters
Your Achievements and Highlights
”The tool has become much easier to use for a range of colleagues, including our nursing teams and allied health professionals. A clear advantage of the new system for us has been a more co-ordinated approach to tracking dependency scoring.
Frances RobertsonAssociate Nurse / AHP Director and Chief Operating Officer
Working with You
This is How You Turned Innovation Into Impact
Innovation is about making meaningful change, and this year we listened to you and worked together to turn ideas into impact. By using data and technology, we’ve created solutions that make health and care safer and more effective for everyone.
Listening to what you want from our Products
Your feedback has been invaluable in shaping our product roadmap, with several of your insights already making their way into key features and updates
4
new Loop user groups established, ensuring your voice is at the heart of future development
20%
we released 20% of the ideas raised on the Customer portal
18
ideas from the Ideas Portal for Loop were developed and released in 2024
4
Major Releases
150+
Customer Engagements
100+
Optima Features
5k+
New Ideas
23k+
Votes
84k
NPS Responses
Customer Success events, attended by over 1000 of your colleagues
250+
Colleagues attended the Back to Basics Webinars
Customer Success Team delivered two customer highly asked for sessions – ESRGO and Timeclocks with over 250 attendees.
Team Based
Rostering TP*
delivered 1-1 support to
3 organisations helping to deploy team-based rostering into their organisations.
*TP – Transformation Programme
SafeCare
AP Sessions
delivered analysis to all SafeCare users with recommendations then supported via the SafeCare AP sessions*
*200 participants from 150 organisations.
AP – Accelerator Programme
BankStaff
AP Sessions
delivered analysis to all BankStaff users with recommendations then supported via 8 BankStaff AP sessions*
*600 participants across the series.
AP – Accelerator Programme
With Our RLDatix Academy in 2024 we supported you to grow further and transform your skills
colleagues taking part in courses
accreditations awarded
Through The Connection podcast, you brought meaningful stories to life, highlighting the humanity at the heart of health and care.
Guests we hosted so far:
- Leigh Malyon
- Helen Hughes
- Marcos Manhaes
- Prof. Alison Leary
- Dan Michelson
Episodes are released every 3 weeks
(with plenty more to come in 2025!)
Thank you for joining us at the 2024 Connected Health & Care Summit!
The Connected Health and Care Summit (formerly People Summit) brought you and 500+ of your colleagues together forming the largest community of health and care professionals in service planning, clinical operations, workforce operations, and safety from across Europe.
This year we had the pleasure of showcasing your work through:
31 speakers from our NHS organisations | 14 keynotes | 50+ sessions
RLDatix Awards 2024
The RLDatix Awards 2024 celebrated the dedicated teams and individuals in health and care, who relentlessly strive to deliver exceptional care.
In a time of challenges and resource constraints, these awards recognise and give credit to those of you who drive improvements, champion patient safety, and go above and beyond to enhance the quality of care for all.
In 2024, we had 6 winners of the RLDatix awards, recognising the incredible contributions of your organisations and colleagues in delivering safer, supported and sustainable care.
Safer Care Award
Northumbria Healthcare
NHS Foundation Trust
Sustainable Organisation Award
Avon and Wiltshire Mental Health Partnership
Innovative Award for Quality Improvement
Salisbury NHS Foundation Trust
Supported Workforce Award
Imperial College Healthcare
Engagement Award for Innovative Collaboration
North Cumbria Integrated Care NHS Foundation Trust
Safety and Workforce Effectiveness across a System Award
Mid and South Essex NHS Foundation Trust
Looking back on 2024, it’s clear that the real impact comes from the work you’ve done.
From supporting your workforce to advancing patient safety, driving collaboration, and turning innovation into meaningful results, these achievements are a testament to what’s possible when dedication and expertise meet the right tools.
It’s been a privilege to support you this year. Standing alongside you as you tackle challenges and drive meaningful change is an honour, and we’re looking forward to continuing our shared commitment to building safer, more connected health and care systems together.
Many executives have already harnessed the power of data within their organisations. Haven’t got your organisation’s report yet?
What is the Workforce Oversight Report?
The Workforce Oversight Report helps your organisation deliver a targeted approach to improving operational efficiency and safety. This monthly report tracks your organisation’s performance across 12 key workforce KPIs, covering safety, staff availability, effectiveness, and temporary staff management. It compares your data to RLDatix national benchmarks, highlighting strengths and challenges to improve operations and engage executives.
Let’s keep the conversation going.
Whether you’re looking to enhance workforce management, strengthen patient safety, or explore new ways to innovate, we’re here to help.