Flex
A complete temporary staffing solution for all staff groups
Take a holistic approach to bank, collaborative bank and agency staffing, across all staff groups, providing full flexibility, control and operational resilience.
Why Flex?
Flex, made up of BankStaff+, CloudStaff and StaffDirect, provides a dynamic and powerful end-to-end solution for your flexible workforce. Make rostering through to temporary staffing more efficient, whilst controlling spend.
01
Flexibility and Control
Maximise your existing workforce, seamlessly adapting to staffing demands, controlling when you need temporary or agency staff
02
Productivity and Efficiency
Reduce dependencies on traditional agency staffing, utilising internal capacity first. Create a more resilient workforce, familiar with policies and processes
03
Controlled Savings
Maximise substantive staff, release to internal bank and cascade to collaborative bank before seeking agency candidates
04
Operational Resilience
Automated workflows reduces time-consuming tasks for operational teams. Optimise fill rates by using technology to focus on hard to fill areas
BankStaff+
Optimise your staff bank operations
Build upon the benefits of BankStaff by adding BankStaff+, optimising the temporary staff management of all staffing groups. Improve bank fill rates, reduce agency spend and meet performance targets by integrating with rosters and collaborative banks to fill shifts.
Prioritised duty visiblity
Allows workers to see relevant duties before agency, both for individual duties and blocks of work
Simple and flexible bookings
Enables staff to quickly book with direct booking or express interest
Custom Pay Rates
Easily adjust bespoke rates of pay per hour/session
Streamlined block bookings
Supports block bookings, allowing speedy publishing of shifts and quick booking for staff
Simple candidate approval
View CVs and approve candidates for booking
CloudStaff
Expand your staffing pool
CloudStaff enables the sharing of bank staff, across all staff groups, to form regional collaborative banks, acting as a backup to good rostering and internal bank fulfilment. It extends staff pools, reduces agency reliance and costs.
Smarter staff matching
Easily match the right staff to available shifts or duties
Configurable rules
Support safe bookings and working with configurable organisation/cluster-wide rules
Duty cascade
Automatically cascade unfilled duties to the larger pool of workers
Flexible work options
Provide staff flexibility around when and where they work
Seamless integration
Seamless integration allows easy flow of information and data, reducing admin
Home Trust pay model
Home Trust pay model option, with easy cross charging capabilities
StaffDirect
Simplify agency staffing
We believe agency use should be a last resort. Our product suite and Flex solution ensure that all substantive, bank, and collaborative fill options are exhausted before assigning an unfilled duty to an agency. However, if agency staff are still required, StaffDirect streamlines the end-to-end process of sourcing and engaging, and paying compliant candidates, reducing agency costs by up to 20%.
Integrated unfilled duty transfer
Full integration with Optima and BankStaff, enables a seamless transfer of unfilled duties to your preferred suppliers
Quality staff at reduced cost
Same workers via the same agencies at a reduced cost and via a fully streamlined process
Compliance controls
Set mandatory compliance rules and documents
Self-bill capabilities
Reduce admin and increase accuracy with agency self-bill capabilities
Tiered agency management
Set agency tiers including auto cascade
Controlled spending
Features that support adherence to rate caps, further controlling agency spend
HMRC compliance
Easily demonstrate compliance with HMRC regulations
Hear from our customers
“We are producing reports now which are great to show how much is being used, how much is going over cap and how much we use of the Welsh government cap, which is a huge benefit to us.”
Jolene Robinson
eRostering Systems Manager
Swansea Bay Health Board
“Going forward we will have a better understanding of how the system is being used, where the bottlenecks are in terms of approvals and how we’re addressing some of those challenges. Giving us an understanding of the number of vacancies we have on the roster will drive us forward in terms of roster redesign and mitigate those vacancies and reduce them.”
Diane Poulson
Assistant Director of Resourcing
University Hospitals of North Midlands NHS Trust
“The financial savings have been significant. The trust has saved a total of £20.9 million since the launch of the system in 2014.
HMRC came to visit the trust for a review of our process in 2019. We took the team through all the processes, the StaffDirect system, data and insights, including everything around IR35. HMRC stated that it was ‘well assured that Barts Health NHS Trust was compliant’. HMRC also requested a copy of our processes to share as best practice, as it found them to be incredibly robust.”
John Simon
Head of Temporary Staffing
Barts Health NHS Trust
“We’ve had over 15,000 collaborative hours across four organisations in London… We’ve filled shifts that would have remained unfilled or been filled by more expensive agency… It gives staff more flexibility and choice of where they work, making them more willing to pick up extra shifts.
The introduction of the Collaborative Bank Dashboard in CloudStaff has been a game changer. It allows us to see where staff are moving to and from, helping us to identify trends and focus more resources on certain areas.”
Lee Gutcher
Programme Manager – Corporate Services
North Central London Collaborative Bank
Resources you might like
Supporting the NHS in reducing agency spend
Introducing Flex Supporting the NHS in Reducing Agency Spend with a total temporary staffing solution
Flex datasheet
A complete temporary staffing solution, across bank, collaborative bank and agency, for all staff groups.
Avon & Wiltshire case study
Avon and Wiltshire Mental Health Partnership NHS Trust’s path to sustainable staffing solutions
ROI Calculator
Try the Flex savings calculator
NHS Scotland case study
Cutting agency spend by 100% across key areas: a data-driven strategy saving NHS Scotland millions